Services Overview
Integrity Appliances LLC
Services overview and how we structure service offerings
Integrity Appliances LLC delivers comprehensive appliance services to homeowners and businesses in Oregon City, OR. Our service categories are designed to meet lifecycle needs of appliances — from diagnostic and repair to parts supply and certified used-appliance sales. We provide services across the following primary areas:
Appliance Repair (residential & commercial)
Appliance Parts Supply
Appliances for Sale (certified, used units)
This Services Overview explains why each area matters, the benefits, and how we deliver value.
Why comprehensive appliance services matter
A single provider covering repair, parts, and used appliance sales simplifies decision-making and improves outcomes:
Faster resolution
Technicians that also source parts and refurbish units can rapidly compare repair vs. replacement and implement the best solution.
Single point of accountability
When repair technicians and parts teams communicate directly, turnaround is faster and fewer mistakes happen.
Cost savings
Repair and certified used appliances often provide substantial savings compared with purchasing new units.
Sustainability
Extending appliance life reduces environmental impact from manufacturing and disposal.
Detailed service categories
1) Appliance Repair — residential & commercial
Why repair matters:
- Keeps appliances operating efficiently.
- Prevents larger failures and higher energy usage.
- Protects food safety and business continuity for commercial clients.
Key repair services we provide:
- Diagnostic service to pinpoint causes.
- Electrical and mechanical repairs across major appliance categories: refrigeration, cooking, dishwashing, laundry.
- Component replacement: motors, pumps, thermostats, sensors, control boards, seals, valves, belts, heating elements.
- Sealed system triage and coordination for refrigeration systems (compressor and sealed-system diagnostics).
- Safety checks and leak testing.
- Preventive maintenance to keep appliances performing reliably.
How we deliver repair value:
- Trained technicians who use service manuals, OEM parts where appropriate, and best-practice procedures.
- Clear estimate before work begins; we explain trade-offs between part-only, repair, or replacement.
- Follow-up and warranty on repairs to ensure satisfaction.
2) Appliance Parts Supply
Why parts supply matters:
- Correct parts ensure repair success and longevity.
- Sourcing the right part reduces risk of repeat failure or improper fit.
Key repair services we provide:
- In-stock common parts: belts, hoses, thermostats, filters, gaskets.
- Special-order OEM and high-quality aftermarket parts.
- Parts identification support using model and serial numbers.
- Parts pickup and shipping options.
- Guidance for DIY installers and professional service technicians.
How we deliver repair value:
- Knowledgeable parts staff who cross-reference manufacturer numbers and recommend compatible alternatives when OEM parts are unavailable.
- Clear communication about lead times, warranty on parts, and installation notes.
3) Appliances for Sale — certified used appliances
Why certified used appliances matter:
- Budget-conscious buyers can obtain reliable appliances at a lower cost.
- Certified used units are inspected, repaired, and tested — offering predictable performance and safety.
- Faster acquisition than ordering new in some cases; lower environmental footprint.
What we offer in used appliance sales:
- Kitchen appliances: refrigerators, ranges, ovens, dishwashers, microwaves.
- Laundry appliances: washers and dryers.
- Household appliances: smaller built-in or free-standing units.
- Condition grading and full documentation of repairs performed.
- Delivery and installation services.
- Warranty coverage and transparent return/repair policies.
How we certify and sell used appliances:
- Each unit receives a multi-point inspection, cleaning, part replacement as needed, and performance testing.
- We document condition and provide a clear warranty and service history to the buyer.
- Installation and disposal of your replaced unit offered upon request.
Service-level agreements and commercial programs
For commercial clients such as restaurants, property managers, and laundromats, we offer:
Priority scheduling for service calls.
Preventive maintenance agreements to reduce downtime.
Volume parts procurement for facilities with multiple units.
Rapid-response options for equipment failure.
Why choose us for integrated services
Single trusted partner
Repair, parts, and used appliance sales managed under one roof.
Knowledge transfer
Repair technicians consult with parts and sales teams to identify the most cost-effective and reliable solution for each case.
Transparent cost-benefit analysis
We explain how a repair or certified used replacement impacts total ownership costs.
Typical customer scenarios and recommended service paths
Scenario 1: Refrigerator cooling intermittently — We perform diagnostic, replace failed parts (fan or thermistor), and test. If sealed-system failure is present, we compare repair cost to a certified used refrigerator and recommend the best path.
Scenario 2: Washer leak and slow spin — We diagnose pump or tub bearing issues, replace part(s), perform test cycle, and recommend maintenance to prevent recurrence.
Scenario 3: Small business with multiple washers/dryers — We set up preventive maintenance visits, priority scheduling, and parts inventory recommendations to reduce business disruption.
Service delivery process — what to expect
1. Call or request appointment: Provide the appliance make and model if available.
2. On-site diagnostic: We inspect, test, and produce a clear estimate.
3. Approval and repair or parts sourcing: Work starts after you approve the estimate.
4. Verification and warranty: Post-repair testing and warranty information provided.
Safety and compliance
We adhere to safety standards for appliance repair, including lockout/tagout procedures, electrical safety, and proper handling of refrigerants and gas connections (coordinating licensed professionals if required by code).
Frequently asked questions
How soon can you come for a repair?
Same-day or next-day availability for many repairs; timing depends on parts availability and local scheduling. Call (503) 750-3582 for fastest scheduling.
Do you sell new appliances?
Our focus is on quality used appliances and repair services; we do offer installation of customer-supplied new appliances and can recommend vendors when new purchases are required.
How do your warranties work?
Warranties vary by service and used-appliance sale. We provide explicit warranty terms before work begins or before purchase.
Can you provide preventative maintenance for multiple units?
Yes — we offer customized maintenance plans for residential complexes and commercial operations.
Contact / next step
To request service, ask about parts availability, or browse our certified used appliance inventory, call
(503) 750-3582
or visit our location at 17397 South Holly Lane, Oregon City, OR 97045.