About Integrity Appliances LLC
Company overview
Integrity Appliances LLC was founded in 2010 in Oregon City, Oregon, with a clear mission: deliver honest, value-driven appliance repair and used-appliance solutions to families and businesses across our community. Over the years our reputation has been built on technical competence, transparent pricing, and a homeowner-first approach. We repair, supply parts, install, and sell certified used appliances for kitchen, laundry, and household needs. Our service model blends skilled technicians, practical problem-solving, and a commitment to sustainable appliance use.
Our mission and values
Mission
To provide dependable, affordable appliance repair, parts, and well-serviced used appliances that prolong appliance life and protect our customers’ budgets.
Integrity
We communicate truthfully and recommend solutions based on safety, cost-effectiveness, and long-term value.
Quality
Repairs use manufacturer-informed methods and quality parts; used appliances are tested and restored to dependable condition.
Community
We serve Oregon City and surrounding neighborhoods with the reliability of a local business that cares about our neighbors.
Sustainability
Extending the life of appliances keeps resources in use longer and reduces waste — our repair and used-appliance sales support responsible consumption.
History and growth since 2010
Since opening our doors in 2010, Integrity Appliances LLC has steadily grown by focusing on competency and customer relationships. Initially providing focused repair services, the company expanded to carry commonly used parts and to refurbish used appliances for resale. This combination of repair and used-appliance sales grew from the recognition that many households and small businesses could save significantly with a professionally repaired or certified used appliance versus a new purchase.
Our team
Technicians
Our repair technicians are experienced across a broad range of appliance categories — refrigerators, ranges, ovens, dishwashers, washers, dryers, and smaller household appliances. They apply manufacturer service literature, diagnostic tools, and trained troubleshooting routines.
Parts and sales team
Our parts specialists identify and source correct components and advise on cost-effective replacement options. For used appliances, our sales team documents condition reports and ensures each unit meets defined performance and safety standards before sale.
Customer service
Our office staff schedules appointments, coordinates deliveries and installations, and answers warranty and parts questions. They guide customers through repair vs. replacement choices and help manage service history.
What sets us apart
Local expertise
As a locally owned business, we prioritize fast scheduling, responsive communication, and personalized service.
Dual model
Offering both repairs and inspected used appliances lets us recommend the most practical economic solution for each customer, whether that’s repair, a specific part replacement, or a certified used unit.
Diagnostic-first approach
We emphasize accurate diagnostics so repairs address the root cause. This reduces repeat visits and increases the longevity of the appliance.
Customer education
We explain findings and options clearly, offering guidance on maintenance, efficient operation, and safe use.
Warranty and follow-up
Repairs and used-appliance purchases include warranty coverage and follow-up support to ensure peace of mind.
Community involvement and local impact
Integrity Appliances LLC is committed to serving Oregon City beyond transactions. We support local efforts to reduce waste by keeping appliances in service longer, work with property owners and managers to keep rental units operating reliably, and assist community members with accessible service options whenever possible. Our local presence also means technicians who know regional plumbing and electrical norms and the common appliance models used in area homes and businesses.
Certifications and standards
We follow safety and technical standards relevant to appliance repair, including proper handling of sealed refrigeration systems, electrical safety procedures, and gas appliance protocols where applicable. For gas appliance installations or repairs that require licensed contractors per local code, we coordinate with licensed professionals to ensure compliant and safe installations.
Customer testimonials and trust
Customers tell us they value:
Clear explanations: They appreciate technicians who explain the issue and the recommended fix in plain language.
Reliability: On-time service and repairs that stick.
Fair pricing: Honest estimates and cost-effective options.
Quality restoration: Used appliances that perform like new following careful refurbishment.
If you would like to view recent testimonials or ask for references, our customer service team can provide current feedback and examples of typical service outcomes.
Careers and apprenticeships
We hire skilled technicians and apprentices who share our customer-first ethos. Training focuses on safe repair practices, diagnostic accuracy, and customer communication. Prospective candidates interested in joining our team can inquire at our shop or call (503) 750-3582 to request an application.
Why professional appliance care matters — expanded explanation
Beyond immediate convenience, reliable appliances impact health (food safety), time (reducing laundry and kitchen disruption), and finances (avoiding costly replacements). Professional service ensures:
Correct diagnosis and safe repair processes.
Proper component selection to avoid mismatched parts that lead to failure.
Follow-up and warranty protection for peace of mind.
Key benefits recap
Extended appliance life and lower total cost of ownership.
Safety-first repairs that protect your home and family.
Transparent, explainable decisions that save money in the long run.
Options for certified used appliances as a budget-friendly, sustainable choice.
Frequently asked questions
Can you service older or discontinued appliance models?
Yes. Our team can service older models and identify suitable parts or workarounds. For sealed-system or obsolete parts, we will outline the options and provide honest recommendations.
Do you provide on-site commercial maintenance?
Yes. We offer tailored service agreements for small businesses, property managers, and food-service operators to minimize equipment downtime.
What warranty do you offer?
Warranties vary by service and by used-appliance sale. We provide clear warranty terms before any work begins or before purchase.
How are used appliances inspected and certified?
Each used unit receives a multistep inspection, cleaning, part replacement as needed, performance testing, and safety check before sale. We document the condition and provide warranty details.
Contact and how to learn more
Call +1 (503) 750-3582 or visit our shop at 17397 South Holly Lane, Oregon City, OR 97045. For parts, bring the appliance model number and part details if available. For used appliance inquiries, ask for the condition report, warranty, and delivery options.